1. How long will my AlkaMate Ionised Water Filter Last?

A: Your AlkaMate filters will about 500L or 6 months.

2. How do I clean my AlkaMate Water Ioniser?

A: Remove your filter and pour boiling hot water in the AlkaMate almost full. Then add a tablespoon of white vinegar to soak for 1 hour. Then Rinse thoroughly with hot or boiling water and leave to dry.

3. Do I have to boil water before pouring into the AlkaMate Water Ioniser?

A: For first time use, we ask you to pour boiling hot water in the AlkaMate to active the minerals and for sanitary reasons. Then you may use tap or filtered water ongoing.

4. How long should I leave the water in the AlkaMate before it is alkalized?

A: It best to leave the water in the AlkaMate for at least 15 minutes.

5. How long can I leave the water in my AlkaMate before it becomes too alkalized?

A: It’s best not to leave the water in for more then 4-6 hours as depending on the water quality. Longer then this can can the pH of the water to be too high.

6. When I am not using my AlkaMate what do I do with it?

A: It is best to rinse the AlkaMate very well with hot or boiling water and leave to dry with the lip off.

7. Can I put hot or cold water in the AlkaMate water ioniser?

A: Yes, the AlkaMate is double walled and will keep your water hot or cold.

8. Can I make coffee or tea with the AlkaMate alkalized water?

A: Yes, you can use the water from the AlkaMate to make your tea or coffee, we actually recommend. Be sure not to make the tea or coffee within the AlkaMate as it will clog the filters causing the AlkaMate not to work.